What is it and how to improve it on WhatsApp?

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Busy roads, saturated terrain!. That WhatsApp is the ideal sales channel, does not mean that it is exempt from shadowy areas. One of them is starring customer retention and the fight that some businesses wage to achieve it without first shedding blood, sweat and tears. Given this scenario, the smartest thing would be to look for tips that help cover this bump in the road and we have found, polished and numbered them for you. Let's get started! What is meant by customer retention? No, with retaining we are not talking about tying up or imprisoning someone.

We mean having a strategy focused on creating a lasting relationship with the client, that is, being able to provide them with the attention they deserve and products of the expected quality, with the goal that they always choose us . Although the reason for all commercial action is to attract new buyers, in the greatest quantity possible, it is not CU Leads something that guarantees success and it does not always work. The real goal is to keep them so that every time they arrive, they come back. Clients will not be missing, they will accumulate. Customer retention will be more useful to you at the business level, since a satisfied customer will continue buying and recommending your business to other people.



Will help evaluate the quality of your product and customer service, which is essential for a company. But, let's get down to business, customer retention on WhatsApp, at this point only the attention you provide will matter, therefore, your strategies must be  focused on the user experience. Let's go deeper in the next section. customer retention strategies for WhatsApp  Surprise your client woman using binoculars watching laptop with rocket coming out of screen illustrated Customer retention No, we are not talking about discounts. Enough of the discounts! We talk about experiences, gifts and opportunities that are not expected from your business.